In this session, retail innovators share how they turned bold ideas into measurable results, while enhancing the customer experience at every step. Get an inside look at what it took to bring these initiatives to life - from testing, iterating, and aligning teams to overcoming roadblocks and driving execution at scale.

Expect a no-fluff, step-by-step look at what worked, what didn’t, and how you can apply the same playbook to your own initiatives. Bring your questions and leave with a playbook for driving real results that impact customers.

From Search to Significance: How to Make Your Site Search Actually Work for Customers

Leveraging Community to Build Brand Authenticity and Create Earned Reach

This is your last opportunity to pull up a chair with peers who are wrestling with the same targeting, timing and messaging challenges. Expect real examples of what’s working when it comes to personalization, channel timing and message relevance.