May 12 - 14, 2026
JW Marriott Marquis Miami, FL
With a background in retail, Jonathan experienced firsthand the impact technology can have on customer experience and revenue. Today, he partners with leading merchants to identify where and how AI solutions can be implemented to deliver human-like service across digital channels, driving conversion, engagement, and operational efficiency.
Check out the incredible speaker line-up to see who will be joining Jonathan.
Download The Latest Agenda