AI is no longer a “maybe” for retail, it’s actively reshaping search, merchandising, personalization, and operations. But moving from theory to results is not always straightforward. This panel brings together retail leaders who are running real experiments with AI, sharing what’s working, what’s falling short, and how they’re turning these efforts into measurable business impact.

Expect concrete examples, actionable takeaways, and a candid look at the challenges behind successful adoption.

• Applying AI to boost discoverability, improve product recommendations, and enhance the overall customer experience
• Scaling automation and workflow integration to free up team capacity and reduce operational friction
• Learning from early experiments—successes, failures, and insights to inform your own AI strategy