Manu Cyriac

Head of Digital Product and Software Engineering Harley-Davidson Motor Company

Manu Cyriac is the Head of Digital Products and Software Engineering at Harley-Davidson, where he leads the charge in driving growth through the company’s digital channels, including the website, mobile app, and connected products such as embedded systems on motorcycles. With a strong foundation as a technologist, Manu brings a wealth of experience in digital transformation, having successfully led initiatives for multiple Fortune 500 companies worldwide. His extensive background in retail technology positions him as a forward-thinking leader, shaping Harley-Davidson’s digital future and enhancing customer experiences across its global operations.

Day Two: Thursday, May 8, 2025

9:10 AM Keynote Panel: Bridging the Omnichannel Divide: How to Harmonize Digital and Physical for Better Customer Engagement

We’re past the tipping point of an interconnected world. Consumers are on multiple platforms and brands must seamlessly integrate digital and physical to create a cohesive and truly impactful customer experience. Our omnichannel experts will uncover strategies and tactics to help organizations further unify online and offline, leading to deeper customer engagement and stronger brand loyalty.

Understanding the omnichannel landscape and the trends that are most important to capitalize on, today
Creating consistent branding across channels, but differentiating the
Using technology to enhance the shopping experience
Measuring the performance of different initiatives and knowing when to change course

Check out the incredible speaker line-up to see who will be joining Manu.

Download The Latest Agenda