Sunny Jiang

Start your day by networking with other women in retail leadership positions, make new connections, engage in meaningful discussions, and share knowledge on a whole host of topics. This session is only open to retailers. 

In the digital age, it’s easy to forget that growth isn’t just about numbers—it’s about people.

There’s never been a more important time to develop and cultivate authentic relationships with your customers and employees; doing so not only weathers the challenges of a tough economy but companies will emerge stronger, more resilient and with a loyal customer base and a well-nurtured workforce. This fireside chat highlights the techniques that continue to foster business growth under the direction of EyeBuyDirect’s CEO, Sunny Jiang.

Sunny will delve into the strategies that increased EyeBuyDirect’s growth 300% since she took the role in 2017. With the belief that people are more than just data points—they’re individuals with diverse needs and preferences—Sunny was able to overhaul the purchase experience and the work environment. Learn the key opportunities to best cultivate internal relationships, personalize experiences, and show that you cherish your customers.