May 07 - 09, 2025
Hilton West Palm Beach, FL
Vivek Bharadwaj is the Chief Information Officer at Happy Socks, a global lifestyle and novelty socks brand, where he leads the company’s technology, data, product development and growth marketing portfolios. With over 18 years of experience spanning data, AI, commercial leadership, and product development, Vivek’s approach combines analytical insights with actionable strategies to build better customer experiences, boost business performance and drive innovation. Prior to joining Happy Socks, he held senior leadership roles at Hudson’s Bay in Canada, where he led teams building machine learning algorithms for customer and media optimization. Before that, he was Co-founder and Chief Product Officer of an e-commerce search and recommendation startup Splashup Splashup in Sydney Australia.
Learn from self-described data junkies—with a focus on the accumulation, measurement and actioning of data—how data continues to transform their business. This session provides a glimpse into not only what you can achieve with your data today, but also gives a glimpse into how to best utilize your data in the future.
In 2024, 64% of CX leaders expected to have larger budgets for CX initiatives. But budgets for what? Where will the expenditures have the biggest impact and what do customers care about most? These retail titans discuss where they plan to focus their marketing dollars to create memorable experiences for their prospective and current customers.
Check out the incredible speaker line-up to see who will be joining Vivek.
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