May 07 - 09, 2025
Hilton West Palm Beach, FL
In 2024, 64% of CX leaders expected to have larger budgets for CX initiatives. But budgets for what? Where will the expenditures have the biggest impact and what do customers care about most? These retail titans discuss where they plan to focus their marketing dollars to create memorable experiences for their prospective and current customers.
With the continued growth of online, the need for a skilled, motivated and adaptable workforce grows, too. This executive discusses how their company has established a strategy for their workforce that considers the rising demand for talent and what they plan to do to support engagement and development to create a skilled and cohesive team.
Check out the incredible speaker line-up to see who will be joining Guy.
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