eTail Connect East 2024

May 06 - 08, 2024

Hilton West Palm Beach, FL

Ryan McClurkin

Chief Analytics Officer JTV

Ryan is a seasoned leader in the field of business analytics, with over a decade of experience leading the Business Analytics team at Jewelry Television (JTV), a $500M retailer. Under his guidance, the team has become a driving force behind JTV's rapid growth and customer acquisition efforts. Ryan is particularly skilled at developing and implementing advanced marketing, retail, and customer analytics strategies that deliver real-world results. He covers several different analytics verticals: digital media, traditional marketing, e-commerce, customer, financial forecasting, retail, pricing, television, merchandising, and supply chain analytics. His team is known for its ability to identify big-picture problems and opportunities, ask the right questions, and think creatively in order to deliver actionable insights that drive growth. With a deep expertise in digital media analytics, Ryan has architected and developed world-class models, including multi-touch attribution models, customer lifetime value models, and retention models. He has brought JTV to the forefront of marketing measurement, positioning the company to make informed, data-driven decisions that support long-term and short-term financial strategies. Ryan's leadership style emphasizes intellectual curiosity and a focus on delivering analytical insights that effectuate change and growth. By advising the executive team on recommended actions and innovative solutions, he has become a key player in guiding the business and generating revenue growth. Overall, Ryan's experience and expertise make him a valuable asset to the JTV team, and his ability to leverage data-driven insights to drive business success positions the company well for continued growth and success.

Day One – Monday, May 6, 2024

12:55 PM KEYNOTE PANEL DISCUSSION: Staying Competitive and Wowing Today’s Omnichannel Shopper

The retail industry is still in a state of massive change – one that will reshape the way businesses and consumers interact. As both technology and consumer behaviors evolve, so too must your omnichannel approach. These panelists delve into the exciting changes they’ve made or plan to make in order to innovate and wow their customer bases.

  • Refining your messaging and thinking about hyper personalization strategies
  • Considering immersive shopping experience with AI and VR
  • Integrating voice and visual search capabilities to further enhance customer experience
  • Providing customers with real-time visibility into your supply chain to build trust and transparency
  • Implementing easier ways to get customers efficiently through the check-out process
  • Being prepared to pivot as the landscape continues to change

Day Two – Tuesday, May 7, 2024

4:50 PM PRESENTATION: Understanding the Ad Dollar Journey: Modernizing Digital Advertising Analytics

This workshop explores the transformation of digital advertising analytics by addressing 3 major flaws in traditional ad measurement: (1) the over-reliance on last-click attribution without accounting for view-through conversions, (2) the misalignment of marketing costs and benefits over time, and (3) the lack of customer lifetime value integration into the ROAS calculation. This workshop advocates for a shift to modern measurement practices that better integrate modern business theories, such as distributing customer lifetime value more effectively across the marketing funnel. Participants will learn how to implement a tiered approach to digital media measurement, from basic platform metrics to advanced in-house data models, enhancing the precision and impact of their digital advertising strategies.

Check out the incredible speaker line-up to see who will be joining Ryan.

Download The Latest Agenda