Sabrina Wong

eTail Connect East takes place at the almost half-waypoint for 2025; So, let’s check in and see how everyone is doing. What overhauls for customer experience did you have planned for this year and how are they going?

Retail leaders will discuss the changes they had in store for the year, how it’s going and how they may have to pivot to meet expectations. This session is intended to be interactive—so bring your war stories and your successes!