May 07 - 09, 2025
Hilton West Palm Beach, FL
Inmar Post-Purchase Solutions
The customer experience (CX) is among the most powerful competitive assets for online brands, merchants and carriers – and post-purchase is where a company’s CX strategy delivers its greatest value. To maximize this value, Inmar Intelligence and Doddle formed Inmar Post-Purchase Solutions. By combining Inmar’s technology and nationwide network of returns processing centers with Doddle’s returns platform and experience in developing pick up/drop off (PUDO) networks, the joint venture will provide frictionless deliveries and returns by integrating the CX with analytics and returns processing on a single platform.